Visa Requirements
For most of our international tours and cruises, you will require a Visa. For up-to-date visa requirements, please make sure to check the relevant travel advice website as listed below or refer to our Cooee Australia Visa Info for more guidance.
Australia – smartraveller.gov.au
New Zealand – safetravel.govt.nz
If you require assistance in obtaining a visa, you can utilise Visas Direct. Please note they will charge additional processing and postage fees if relevant, which are at your own expense.
Australia – www.visasdirect.com.au/apt
New Zealand – www.cibtvisas.com
The information contained on this page is only relevant for Australian and New Zealand citizens/passport holders. People of all other nationalities/passports will need to contact the relevant consulates or travel agents for the most up-to-date information on visa and entry requirements. You may also refer to Cooee Australia Visa Info for general guidance. Failure to obtain correct documentation may affect entry to certain countries on tour.
This information is current as at 21/08/2024.
Visa Requirements by Region
Please note: The information is only relevant for Australian and New Zealand citizens/passport holders. For the most up to date visa and travel advice please make sure to check the relevant travel advice website.
Kenya
Single Entry Visa required, to be organised prior to departure.
https://www.smartraveller.gov.au/destinations/africa/kenya
Tanzania
Single Entry Visa required, to be organised prior to departure.
https://www.smartraveller.gov.au/destinations/africa/tanzania
Please note: The information is only relevant for Australian and New Zealand citizens/passport holders. For the most up to date visa and travel advice please make sure to check the relevant travel advice website.
Vietnam
All Australian and New Zealand passport holders must obtain a Vietnam Visa. UK Passport Holders can enter Vietnam for up to 45 days for tourism and transit without needing to apply for a visa. We recommend obtaining an electronic visa (E-visa) at least 30 days before departure. To apply for a visa prior to your arrival into Vietnam, please visit the following website: https://evisa.gov.vn/
You must check your details are correct when applying for a Vietnam visa. The visa details must match your full name and date of birth as per your passport. Any errors or name omissions may result in you being refused entry. You may be charged an additional fee on arrival to correct the visa error and to be issued an emergency visa.
PLEASE ENSURE THE FOLLOWING INFORMATION ALIGNS WITH YOUR VISA APPLICATION AND PASSPORT:
- Colour copy of passport and passport photo is uploaded
- Name is as stated on your passport (ensure you have included your middle name/s with your Given name)
- Passport details including, date of birth, Place of Birth and nationality
- If you require a single entry or multi-entry visa
- Intended temporary residential address in Viet Nam. Please use the Name and address of the first nights accommodation you are staying at. If with APT then please use the APT listed hotel on your documentation.
Please Note: When entering Vietnam via the Mekong River please use your embarkation date on to your Mekong River cruise and not the actual border crossing date. This is to cover for any unforeseen circumstances where we may cross the border sooner than the date stated in the itinerary.
Please Note: If you have additional nights either end of your tour please ensure to provide your arrival and departure dates and the city in Vietnam.
Download the Vietnam Visa Checklist
Cambodia
All Australian, New Zealand and British passport holders must obtain a Cambodian visa.
The Cambodia visa you need will depend on your point of entry into the country.
If you are travelling downstream on your Mekong River cruise, we recommend obtaining an e-visa prior to arrival. This is because you are flying into Cambodia where an e-visa can be processed.
If you are travelling upstream on your Mekong River cruise, you must obtain your visa on board the Mekong river cruise. This is because an e-visa CANNOT be processed at the river border crossing.
Please refer to your itinerary to locate your tour code.
DOWNSTREAM ITINERARIES If you are flying into Cambodia, we recommend obtaining an e-Visa prior to arrival. Alternatively, you can also obtain a visa on arrival at Siem Reap Airport for approximately US $50 per person (cash only).
Please follow the below instructions if you are applying for an e-Visa:
You can apply for an e-visa on the following website: www.evisa.gov.kh
The application is usually processed within 24 to 72 hours, and the e-Visa is valid for 90 days after issue, and you can stay a maximum of 30 days in Cambodia in a single entry.
Certain documents and details are required when completing your application including: • Scanned copy of the Bio page of the passport showing the photograph and details. • Scanned passport photograph in the appropriate size and format.
Once your e-visa has been granted, you must carry a copy of your Electronic Travel Authorization (ETA) with you during the commencement of your journey.
Please Note: • An exit point, hotel documentation and ship information are not required for the e-Visa application.
UPSTREAM ITINERARIES If you are arriving into Cambodia on board the Mekong River cruise, you must organise your visa on board.
You will require approximately US $50 per person and this fee will be charged to your onboard account.
You are unable to apply for an e-Visa as this cannot be processed at the border crossing.
Entry and exit points
To view the relevant entry and exit points/days required for visa application, please refer to the below information. Please refer to your itinerary for your Tour Code.
Download Cambodia Visa Checklist
If you have additional nights either end of your tour please ensure to provide your arrival and departure dates and the city in Cambodia.
Cambodian E-Arrival Customs Declaration You are now required to submit the Cambodia e-Arrival Card within 7 days before your arrival. The QR code is valid within 7 days to the arrival date only, so you should download the QR code in advance and keep your QR code (print or capture the screen shot). You will need to show your QR code at the immigration counter. Having the QR code in advance will avoid the long waiting at the airport as internet connection is not available all the time or may not have access to an electronic device. Instructions:
Install the app and complete the steps on the app until the QR code is created or
Visit www.arrival.gov.kh and complete the steps until the QR code is created. Please Note: Only applicable if you are arriving into Siem Reap Angkor International Airport. If you are entering Cambodia via Mekong River Cruise this would not be required.
Japan
No Visa required for stays of up to 90 days Please also refer to the Smart Traveller Website: https://www.smartraveller.gov.au/destinations/asia/japan
South Korea
No Visa required for stays of up to 90 days.
You may be required to register on the Korean Q-code registration system(https://qcode.kdca.go.kr/qco/index.do?lang=en) prior to arrival or to complete a health questionnaire on arrival. Further information is available on the Republic of Korea Embassy or Consulate for the latest requirements for Australians.
Please also refer to the Smart Traveller Website: https://www.smartraveller.gov.au/destinations/asia/south-korea-republic-korea
India
All Australian, New Zealand and UK Passport holders is required to obtain an Indian Visa prior to departure. You must submit the e-Visa no less than 4 days and no more than 120 days prior to entry into India.
Please visit the official government website and fill in the application form: https://indianvisaonline.gov.in/evisa – follow the prompts on this website.
Sri Lanka
All Australian and New Zealand Passport Holders require a visa for entry into Sri Lanka. You are required to obtain an Electronic Travel Authorisation (ETA) for stays up to 30 days, prior to arrival. This can either be obtained online under www.eta.gov.lk
Sri Lanka has introduced Digital Arrival & Departure Cards, which can be completed three days prior to travel.
For the most up to date visa and travel advice please make sure to check the relevant travel advice website – https://www.smartraveller.gov.au/destinations/asia/sri-lanka
Singapore
You must complete a Singapore Arrival Card (SGAC) before arriving in Singapore. You may need to present your SGAC acknowledgment email with supporting documentation to the airlines at check-in.
Please also refer to the Smart Traveller Website: https://www.smartraveller.gov.au/destinations/asia/singapore
Malaysia
From 1 January 2024, you’ll be required to complete and submit a Malaysia Digital Arrival Card (MDAC) three days prior to arrival in Malaysia. In most circumstances, you can get a 90-day tourism visa on arrival. Entry and exit conditions can change at short notice. The MDAC must be submitted through the Malaysian Immigration website. Contact the nearest Malaysian High Commission, Embassy or Consulate for the latest details.
Please also refer to the Smart Traveller Website: https://www.smartraveller.gov.au/destinations/asia/malaysia
Please note: The information is only relevant for Australian and New Zealand citizens/passport holders. For the most up to date visa and travel advice please make sure to check the relevant travel advice website.
Turkiye
An electronic visa is required, to be obtained prior to departure. https://www.smartraveller.gov.au/destinations/europe/turkiye
Europe
From mid-2025, all visitors entering 30 countries within Europe for stays of up to 90 days will be required to complete an electronic travel authorisation (ETIAS) before entry. Please note that some European countries outside the European Schengen Area are also included in this scheme. https://www.smartraveller.gov.au/before-you-go/the-basics/schengen
United Kingdom
The UK is introducing Electronic Travel Authorisations (ETAs) for all visitors to the UK. From 8 January 2025, Australians who don’t currently need a visa for short stays will need an ETA to travel to the UK. Applications are open now. For further information please refer to your applicable travel advice website: https://www.smartraveller.gov.au/destinations/europe/united-kingdom
Please note: The information is only relevant for Australian and New Zealand citizens/passport holders. For the most up to date visa and travel advice please make sure to check the relevant travel advice website.
Egypt
All visitors to Egypt require an entry visa. This is included in the tour price and will be obtained on arrival with assistance from our local staff.
Full passport details are required; we must have these no later than 60 days prior to departure.
If APT guests have made their own arrangements in Egypt prior to the tour, we are unable to provide them with a Visa – they must arrange their own Visa (no refunds apply) via the Egypt Embassy. https://www.smartraveller.gov.au/destinations/africa/egypt
Jordan
All visitors to Jordan require an entry visa. This is included in the tour price and will be obtained on arrival with assistance from our local staff.
Please note: the information is only relevant for Australian and New Zealand citizens/passport holders. For the most up to date visa and travel advice, please make sure to check the relevant travel advice website.
Canada
Travellers are required to register on the Electronic Travel Authorisation (ETA) to determine eligibility to enter Canada, prior to departure. https://www.smartraveller.gov.au/destinations/americas/canada
USA
Travellers transiting through the USA, or participating in an Alaskan cruise must register on the Electronic System for Travel Authorisation (ESTA) to ensure eligibility to travel to the USA under the Visa Waiver Program, prior to departure. https://www.smartraveller.gov.au/destinations/americas/united-states-america
Note: it is important to PRINT a copy of the document for your records. The printout is not required upon arrival into the United States, as the officers have the information electronically. Some airlines require the printout upon check-in, so please check with your respective airline.
Although specific travel plans are not required, the address where you will be staying in the United States is required to complete the application. If multiple locations are planned, you only need to enter the first address. If a complete address is not known, you can enter the name of the hotel or location you will visit.
When applying for ESTA, guests will need to list their first point of contact when arriving — this could be the first USA hotel or in some cases the cruise portion of your trip. All addresses can be found listed on your itinerary or below.
We encourage you to apply for your Electronic System Travel Authorisations as soon as possible to allow sufficient time for your applications to process, as this is not immediate and may take several weeks to determine eligibility.
Cruise only – Holland America Line Seattle Address:
Holland America Line N.V Address:
450 Third Avenue West, Seattle, WA 98119 USA. Phone: + 1 877–932–4259
If travelling on a Holland America cruise with Alaska Land, use the applicable address below:
McKinley Chalet Resort Address:
Mile 238.9 Parks Hwy, Denali National Park and Preserve, AK 99755, USA Phone: +1 800-544-0970
Pikes Waterfront Address:
1850 Hoselton Road, Fairbanks , AK 99709 Phone +1 877-774-2400
Talkeetna Alaskan Lodge:
23601 S. Talkeetna Spur Road, Talkeetna, Alaska 99676 Phone +1 907-733-9500
I-94 Form
In addition to the ESTA approval, travellers entering the United States via a land border, or participating in a cruise sailing from Seattle, or participating in a land tour travelling by land from Canada to Lancaster, must also obtain a Form I-94, but no earlier than seven days prior to the planned entry date. https://i94.cbp.dhs.gov/I94/#/home
Please note: The information is only relevant for Australian and New Zealand citizens/passport holders. For the most up to date visa and travel advice please make sure to check the relevant travel advice website.
Chile
Visa required, to be obtained prior to departure. https://www.smartraveller.gov.au/destinations/americas/chile
Brazil
Visa required, to be obtained prior to departure. https://www.smartraveller.gov.au/destinations/americas/brazil
Contact Us
For any further questions you may have, please do not hesitate to contact our travel experts on 0409661342.